Shipping policy

At McDonald Chromeshop, we work hard to ensure your order arrives quickly, safely, and exactly as expected. All orders are processed in the order they are received, with most items shipping within 1–3 business days unless otherwise noted.

Shipping Methods & Delivery

We ship from our location in Scranton, Iowa using trusted carriers such as USPS and UPS. Some products may be drop‑shipped directly from the manufacturer, which can involve additional carriers including FedEx, DHL, or larger LTL freight companies depending on package size and weight.

Most products arrive within 3–14 business days. If an item is on backorder or delayed due to manufacturing or supply chain issues, you will be notified with an updated estimated timeframe using the contact information provided at checkout. For timely communication, we strongly encourage including a valid phone number with your order or account setup.

Oversized & Specialty Items

Certain chrome accessories and large components may require freight shipping or additional handling time. Any special shipping requirements will be clearly communicated before your order is finalized.

Shipping Delays

Weather, carrier issues, or supply chain disruptions may occasionally impact delivery times. While these delays are outside our control, we will always keep you informed and assist with tracking updates.

Damaged or Missing Items

If your order arrives damaged or incomplete, please contact us within 48 hours with photos and your order number. Our team will work quickly to resolve the issue and make it right.

International Shipping

At this time, we ship within the United States only. For special requests, please contact our team.